Meet ChatGPT’s Business Agents

This link leads to one of the most interesting things I’ve seen in AI recently.

THE BIG STORY

What’s cookin’? OpenAI has launched a beta that lets businesses manage how they appear in ChatGPT and, in some cases, offer their own AI chat. Eligible businesses can claim a profile through Business Hub and update details such as prices and product availability. When a seller appears in a ChatGPT answer, you can open its profile and, if it has a Business Agent, ask questions in a separate, labeled chat that uses information from the seller. For now, only eligible U.S. online retailers and online service businesses can launch an agent.

🤔 Hunter’s take: This is a good opportunity for businesses to better control a bot’s answer a buyer’s question. On the buyer side, it also makes shopping a lot easier. No more sifting through a bunch of product reviews or guessing. Or, if you’re like my wife, buying a bunch of things and returning what you don’t like. 😆

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ALSO ON THE MENU

What’s cookin’? Anthropic has added shared whiteboards and spreadsheets to Claude, so teams can keep working together on what the AI creates. On Claude Whiteboards, coworkers can add notes to the same board and ask Claude to organize them into a timeline. In Claude Sheets, they can ask it to build a budget with formulas and then edit the spreadsheet together. Both tools are rolling out in beta on paid plans. Anthropic also renamed Claude Dashboards to Claude Data and made it generally available on paid plans. It can build dashboards from connected data, with some sharing features still in beta.

🤔 Hunter’s take: The part I like is that everyone can work in the same document after Claude makes the first pass. If a teammate changes a budget assumption, the group can discuss that number in the spreadsheet they’ll actually use. That’s where the work happens. I think we will continue to see a shift where AI for work becomes less about individual use and more about collective, team usage.

Holding at 76.5%, with no change today. Businesses can now answer questions inside ChatGPT, and teams can work with Claude in a shared spreadsheet. Both releases put existing AI capabilities closer to where people already work, so I’m keeping the meter steady.

The meter reflects my editorial judgment.

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Hi — I’m Hunter, a PhD candidate whose work has appeared in major academic journals and popular tech outlets. I founded FryAI to make staying ahead of AI clear, accessible, and fun.