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Starbucks put AI into your latte

There’s nothing better than that morning AI sizzle … 🔥
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Today’s Menu
Appetizer: Starbucks coffee gets a shot of AI ☕️
Entrée: Journalism: replaced by AI? 😳
Dessert: Major study shows chatbots lie about the news 🤐
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STARBUCKS COFFEE GETS A SHOT OF AI ☕️
What’s new? Starbucks CEO Brian Niccol announced that the company is expanding its use of AI to support employees, improve operations, and personalize customer experiences.
How?
Green Dot Assist: An in-store virtual helper that reminds baristas how to make drinks and troubleshoot equipment in real time.
Smart Q Technology: Uses AI to organize incoming orders so drinks come out faster and lines move more smoothly.
Inventory Management: Workers can take a picture of their inventory, and AI determines which products each store needs to cut waste and avoid shortages.
Smarter App Ordering: AI will soon predict your usual drink or meal, tailor specific promotions to your tastes, and allow voice-based ordering.
Sustainability Tracking: Starbucks is looking for ways to use AI to monitor energy use, food waste, and environmental impact.
AI Scheduling Tools: Helps managers plan employee shifts more efficiently, keeping the store running smoothly and employees happy.
Why is this significant? AI could make Starbucks more efficient and personalized while reducing waste and improving service. Still, critics worry it might mask deeper staffing and labor issues. The coffee giant’s challenge will be keeping innovation human-centered—ensuring technology enhances, rather than replaces, the warmth behind each cup.
JOURNALISM: REPLACED BY AI? 😳
What’s new? Prominent British broadcaster Channel 4 aired a Dispatches episode titled Will AI Take My Job?, featuring what it called the world’s first AI television presenter—Aisha Gaban, a completely virtual journalist who looked and spoke almost like a real human.
Want the details? The episode explored how AI is rapidly encroaching on human work, with experts warning that up to 8 million UK jobs could soon be automated. Viewers watched four professionals—a doctor, lawyer, musician, and photographer—compete against AI tools designed to replicate their skills. The twist: the host guiding them through it all wasn’t human. Gaban was created with advanced generative technology that combined natural language models and deepfake-style visuals to mimic human speech, tone, and appearance—albeit with a slightly robotic stare.
Why should you care? The experiment underscored how far AI has come—and how fast it’s replacing human roles, not just in factories or offices, but in creative, emotional, and cultural spaces once thought untouchable.
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MAJOR STUDY SHOWS CHATBOTS LIE ABOUT THE NEWS 🤐
What’s new? A major international study by 22 public service media organizations, including DW, BBC, and NPR, found that four leading AI assistants—ChatGPT, Microsoft Copilot, Google Gemini, and Perplexity AI—misrepresented news content 45% of the time.
Want some details? Researchers analyzed 3,000 chatbot answers to common news questions, rating them for accuracy, sourcing, and context. The results were troubling: 31% of responses had major sourcing problems and 20% contained factual errors, such as naming the wrong German chancellor or NATO secretary general. Gemini performed worst, while none of the assistants escaped criticism. The study, coordinated by the European Broadcasting Union, shows the problem is “systemic, cross-border, and multilingual.”
Why should you care? Many people now rely on AI tools for world news. When these assistants distort information, they risk eroding public trust in journalism itself. As the European Broadcasting Union warned, “If facts go in, facts must come out.”
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